IT in a Box: Cybersecurity and Computer Maintenance

IT in a Box guards your city against cyberattacks, viruses, ransomware, and data breaches by keeping your computers patched, protected, and healthy—24/7. Our management includes always-on monitoring and alerting for issues, enterprise-class antivirus protection, automated computer maintenance, ongoing software patching to keep you secure, and regular training to keep you and city staff on guard and alert.

Many cities tell us our Cybersecurity and Computer Maintenance feature of IT in a Box led them to breathe a huge sigh of relief. Just knowing they were more secure meant less chance of a virus and lowering their liability. And proactively maintaining their computer systems means so many ongoing, lingering problems just disappear.

If you need help addressing cybersecurity issues and shifting from a reactive to a proactive computer maintenance mindset, reach out to me today. I look forward to serving your city and giving you peace of mind with IT in a Box.

- Dave Mims, CEO, Sophicity

Cities are a big target for hackers, and many cities have experienced the high cost and painful results of successful cyberattacks from ransomware, malware, viruses, and hackers.

Don’t feel like you’re off the hook. Every city—no matter how small or how large—is at risk of a cyberattack. But that risk can be lessened with IT in a Box.

We keep your computers patched, protected, and healthy. What does that mean?

Alabama League of Municipalities
Call (334) 262-2566
Arkansas Municipal League
Call (501) 978-6106
Connecticut Conference of Municipalities
Call (203) 946-3782
Georgia Municipal Association
Call (678) 686-6213
Iowa League of Cities
Call (515) 974-5316
Kentucky League of Cities
Call (800) 876-4552

ALM's, AML's, CCM's, GMA's, Iowa League's, and KLC's technology solution for Alabama, Arkansas, Connecticut, Georgia, Iowa, and Kentucky towns & cities. 

Comprehensive technology products and services -- from a new website to data backup -- tailored to the unique needs of municipalities. 

Priced for towns & cities -- from the smallest to the largest -- with a predictable, flat monthly fee.  

What if an employee’s email account is being accessed remotely from Kazakhstan?

What if a large download or upload of data starts occurring in the middle of the night?

Don’t worry. We’re on it. IT in a Box provides early identification of suspicious activity and potentially dangerous incidents before they become serious.

We use a combination of automated software and experienced IT engineers to proactively monitor your systems 24 hours a day, 7 days a week, and 365 days a year. That means we also receive alerts if something seems wrong or suspicious.

When IT in a Box is proactively noting suspicious activity, your city may be able to stop a data breach or data loss before it happens.

Taking shortcuts with free or employee-managed consumer-grade antivirus is a bad idea. Only enterprise-class antivirus software managed and maintained by IT professionals can ensure that:

  • All your devices are protected.
  • Your systems are constantly monitored for virus threats.
  • You can quickly react to a virus before an outbreak occurs.

This software will flag and stop many viruses before they are activated, and it will also help prevent employees from entering suspicious websites or clicking on malicious email attachments.

It’s like regular oil changes and inspections for your computer systems, making sure that they are healthy and humming.

So many cyberattacks can easily be prevented simply through up-to-date, patched software. Keeping up on patching and upgrades helps you eliminate security holes and vulnerabilities in your software. Patching is one of the very best things you can do to stay secure.

Today, training employees about cybersecurity is more important than ever. Cities are targets for hackers and criminals who use ransomware, malware, viruses, and other cyberattack tools to harm city operations, networks, and data. Hackers use techniques that trick employees into handing over access to your systems—and criminals know that people can be the weakest link in your security. Those who need ongoing regular training include your mayor, elected officials, city manager, city clerk, and department heads, along with all other employees.

It’s likely that your city, town, or organization has a good chance of experiencing a devastating ransomware attack that leads to permanent data loss. This guide will provide you with:

  • A definition of ransomware and why criminals see you as a target.
  • Seven best practices that will help you anticipate, prevent, and recover quickly from a ransomware attack.
  • Reasons why you should never pay a ransomware ransom. 

Complete the form to access your FREE guide