• Microsoft Office 365 Plus – Are you spending too much on IT? Sophicity can get you into the cloud! Reduce costs, Increase ROI, Increase reliability and security. Includes Exchange Online for email, Lync Online for instant messaging, SharePoint Online for document management, Office Web Apps for productivity, and Sophicity Helpdesk for 7 days a week administration and user support.

   

Security

• Security audits – We’ll perform an in-depth audit of your network security and provide a recommendations on security risks, proper configuration, asset tracking, user access, and other areas that may effect the safety of your network. We’ll also provide a report that details the findings and provides recommendations for addressing them.

• Firewall – Protect your network from external attacks with a state-of-the-art firewall configured by our expert engineers.

• Antivirus – Our industry-standard antivirus software helps prevent malicious programs from attacking your network and data.

• Antispam – Spam is everywhere and poses a security and performance risk to your IT environment. Our antispam solution will greatly reduce the amount of spam your staff receives, helping them stay focused and secure as they work. Our highly-compatible solution can pair with your existing email or one of our email options.

• Content filtering – Keep your staff focused and protected by restricting access to unnecessary websites and content.

Data Continuity

• Data backup – Our data backup solutions can meet your city’s data storage needs, time-to-recovery expectations, and budgetary requirements. Additionally, we offer both onsite and offsite storage options as well as high availability solutions to meet requirements for no down time.

• Disaster recovery – We’ll create a plan and install the right technology to ensure that your city’s IT infrastructure is up and running as quickly as possible after a disaster like a fire, flood, tornado or theft.

• Records archiving/retrieval – Laws may require your city to store documents for a certain period of time and to be able retrieve them at a moment’s notice. We provide a solution to store and retrieve files in a cost-effective and efficient manner.

Communications

• Email and calendaring – We have a number of different email options to meet the needs of both large and small cities. From simple email solutions to hosted business-class communications systems, we’ll create the right email system for your city.

• Document management – Control that ever growing mountain of paper documents with a good document management system. We’ll help you deploy the technology and then work with your staff to provide a proven document management process that works.