When Duluth needed to update our software applications across all City departments from Finance to Public Safety, we didn’t know where to begin. All we knew is we were going to have to live with our decision for a very long time, so we had to get it right. That’s why we called Sophicity. They spent the time needed to define our requirements and construct an RFP that both detailed our needs and protected our interests. As a result, the vendor responses we received were tailored to our city. Sophicity’s process was thorough and most importantly, objective. They didn’t lead us to someone’s favorite vendor; instead, they equipped us with the knowledge we needed to find the best fit. Sophicity even helped us make our case to the City Council, resulting in timely approval of the proposal. In the end, their industry expertise and understanding of vendor negotiation saved us nearly $1.6 million. I would recommend Sophicity to any city that needs help making technology decisions.
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