We put the IT in city®

CitySmart Blog

Friday, February 12, 2010
Jeramie Mercker, Director of Technology
With many cities in a budget crunch curiosity about open source software is starting to peak. We often get asked by our customers whether they should consider an open source project and we always tell them the same thing: Do an assessment. Whether its standard software or open source whichever solution you choose needs to meet particular needs and an assessment will help you identify those needs. In some cases open source can work great, especially if it’s for a smaller job function. But more important applications require an in-depth analysis and open source applications still have difficulty meeting the rigorous support needs that many cities have. At the end of the day, it comes down to not just looking at pure cost, but rather: what is the best choice to meet our needs? If that means an open source software product then great just don’t skimp on the analysis because of the nice free price tag. As my grandpa always says, there’s no such thing as a free puppy.