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Tuesday, October 20, 2009
Dave Mims, President
Outsourcing doesn't need to be an all or nothing approach. Find out how a hybrid of in-house IT knowledge and outsourced services offers strong benefits that enable cities to meet the increasing demands of civic service.
Tuesday, September 15, 2009
Clint Nelms, Practice Manager: Network Infrastructure
The great jazz bassist and composer Charles Mingus once said, “Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.” When it comes to IT administration, there are plenty of opportunities to make things unnecessarily complex, especially with the sheer number of different services, products, and vendors out there. Luckily, for city decision makers looking to get creative with their budget, there are also a growing number of ways to combat complexity through consolidation, presenting an attractive opportunity to reduce costs and do more with less.
Tuesday, August 18, 2009
Dave Mims, President
The looming retirement of the Baby Boomer Generation is a concern on the horizon for municipal IT managers. Staff with decades of experience in the technologies and processes crucial to the municipality’s operations will be handing over positions to middle or entry level employees. The question for IT managers becomes: How do I manage the transition? Choosing the right path can mean the difference between a well-educated staff that benefits from the learning of its elders versus one that is forever reinventing the wheel. Before this problem can be addressed, it would be beneficial to understand the generational dynamics at play as Boomers leave the workplace to coming generations.
Tuesday, July 21, 2009
Clint Nelms, Practice Manager: Network Infrastructure
When a municipality is tasked with reducing operating costs, one often overlooked area is energy use in the IT infrastructure. With energy prices on the rise, an increasingly taxed power grid and growing public concern over efficiency, new technologies and approaches to the way IT operates can lead to a dramatic reduction in monthly utility bills. While energy efficiency can be realized through high-tech means like solar panels or super-efficient air conditioning, such efforts are out of reach for many cities. However, there are three changes to network infrastructure that a municipality of almost any size can implement now to save money.

Wednesday, June 24, 2009
Jeramie Mercker, Director of Technology
While many cities have embraced the web as a way to communicate with their citizens, many are still trying to figure out the best way to leverage the vast number of tools and programs available to them. Most have websites up, but other technologies such as RSS, Twitter, and Blogs, are just now starting to come into play at the local government level. Since no one channel is usually good enough for every “listener” in the audience, a multi-pronged approach is the best way to effectively get information out into the world. Here, we’ll focus on one of the easiest methods of disseminating information – RSS.
Tuesday, June 16, 2009
Allen Koronkowski, Practice Manager: Projects
Cutting a city’s budget is never easy and it is even harder when it comes to IT spending. While cuts in other departments might mean living without a few things, cutting out the wrong technology risks a service interruption or security breach.
Monday, May 18, 2009
Clint Nelms, Practice Manager: Network Infrastructure
At the end of April 2009, a computer hacker managed to steal over 8.2 million personal records from the State of Virginia’s Prescription Monitoring Program, containing information such as social security and driver’s license numbers. Along with the stolen data, the hacker reportedly erased all of the State’s database backups, leaving no way to get the records back. The hacker then put the only copy of the information up for a $10 million ransom and threatened to sell to it the highest bidder if the State refused to pay. This incident, along with many others, has shed light on a serious data security and recovery problem at government agencies of all levels, including cities. 
Monday, April 20, 2009
Dave Mims, President
Many cities have over-spent, under-spent, risked data loss, slowed employee productivity, and jeopardized the completion of major projects during the last few decades while wrestling with information technology. As IT has evolved through mainframes, desktop computers, the 1980s software explosion, and the 1990s Internet explosion, the last decade found nearly all organizations having to harness information technology in some form. Like everyone else, cities have had no choice but to learn and wrap their minds around information technology’s revolutions and evolutions.
Wednesday, August 20, 2008
Tim Verras, Director of Marketing and Customer Experience
The internet can be a powerful tool for aiding your Parks and Recreation department in its mission to provide relaxation and education for citizens. By leveraging your city’s web site in combination with other resources on the web, your city can see an increase in event attendance, sports registrations, and organizational efficiency. Learn How...

Friday, February 15, 2008
Tim Verras, Director of Marketing and Customer Experience
Driving the economic development of a city or county is one of the primary goals of any local official. A healthy economy means active, affluent residents and increased income for the city itself. Officials have mastered a number of tools to help their organization prosper but an often overlooked avenue for driving economic development is perhaps one of the easiest: a great website.
 
Most local governments have functioning websites, but these are often merely e-brochures – small informational sites with no real content value beyond what someone could get from a quick web search. But there are a number of ways that an official can utilize a city’s website to do so much more than provide simple contact information. Here are three great ways to leverage a city’s web presence to drive economic growth within the community.
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