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Articles / White Papers

Are You Ready to Consider Cloud Computing to Reduce Your City’s IT Budget?

Wednesday, January 18, 2012
Dave Mims, President
While cloud computing has been generating buzz for the past several years, this technology will continue to gain in popularity in 2012 – especially among city governments. Leveraging cloud-based technology eliminates capital and operational expenses associated with servers, software licenses, maintenance fees, project labor for software upgrades, and, more.
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No eyes on IT – Neglect Puts Cities at Risk

Monday, November 14, 2011
Dave Mims, President
Sophicity recently surveyed Georgia cities with populations of 2,500 or greater. We were pleased by the overwhelming response – 144 cities of the 199 surveyed – or a response rate of more than 72 percent. However, the findings generated even more questions and concerns on the state of our cities’ IT infrastructure.
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The Value of VoIP: How internet-based telephone services support government’s goals

Tuesday, August 16, 2011
Ray Pedroso, Apptix VoIP Business Specialist
Financial responsibility. Effective communication. Internal efficiency. These are goals that government agencies work hard to meet every day. However, the technology used to reach these goals has changed; email, websites, and security cameras are all tools that have become important in just a few years. Yet one piece of indispensible equipment too often gets neglected, even though we use it every day – the good old-fashioned telephone. But how “good” is your phone?
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Interview with Billy Edwards, City Manager, City of Hinesville, Georgia

Tuesday, June 14, 2011
Kevin Howarth, Director of Business Development
Billy Edwards is responsible for the day-to-day operations of the City of Hinesville, Georgia and oversees all City government departments. He acts as a liaison between the City Council and the public by responding to inquiries and resolving conflicts. He is also responsible for oversight of the City Council meeting agenda process and implementing policy decisions made by the Council members. Having served at the City for over 30 years, Billy has a wealth of experience in city administration and shared some of his insights with Sophicity.
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What If You Lose Your Facility? You’ll Need More Than Data Backup

Wednesday, May 18, 2011
Kevin Howarth, Director of Business Development
Data backup and disaster recovery are probably the most important and least appreciated areas in information technology. When VML Insurance Programs (VMLIP) noticed data backup costs increasing too much while unnecessarily confused about exactly what services they were getting, they needed to reassess and find a different solution with less cost and comprehensive coverage. Steven Bergman, Director of IT, shares his insights about VMLIP’s initial data backup problems and how he solved them.
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The Myth Behind “Managed Services” and the Cost to Municipalities

Tuesday, April 19, 2011
Dave Mims, President
Over the past few years, we have witnessed many technology support companies take advantage of the tendency for cities to simply pick the cheapest solution. Municipal procurement processes often encourage a “low price” philosophy, but this philosophy is especially damaging when information technology is treated like office supplies or a desk. Many technology vendors know how the game works, so they often submit a vague cheap quote that sounds good on the surface. When technical expertise is lacking, cities time and time again go with the cheapest solution.
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Interview with Chris Lagerbloom, City Manager, City of Milton, Georgia

Tuesday, March 15, 2011
Kevin Howarth, Director of Business Development
Chris Lagerbloom was appointed as City Manager for the City of Milton in February 2009. He also served as the Director of Public Safety and Interim City Manager for the City of Milton prior to being appointed as the full-time City Manager. During his time with the City of Milton, Lagerbloom coordinated the initial deployment of police and fire services, synchronized and implemented policy and employed a top-notch staff. After moving into the Office of City Manager, he took the lead on moving the City of Milton to performing more services in-house, which represented a cost savings of more than $1.5 million. Before joining the City of Milton, Lagerbloom served as an accomplished public safety executive in various capacities with the City of Alpharetta from 1995 through 2006, working his way up through the ranks from Police Officer to Police Captain.
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Interview with Phil McLemore, City Administrator, City of Duluth, Georgia

Monday, February 14, 2011
Kevin Howarth, Director of Business Development
As the independent focal point for daily City operations, Phil McLemore guides the City of Duluth through surges in residential, commercial, and quality of life growth. Mr. McLemore works with a municipal staff of 138 employees, manages a $42,543,413 annual budget, and advises the Mayor and Council on strategic and tactical planning, budgeting and programming. He has been with the City of Duluth since 1996. Before coming to Duluth, he worked for Polk County government in Florida as the Development Services Director and, prior to that, he worked for Cobb County government and the Atlanta Regional Commission. He currently resides with his wife in Dunwoody. They have one daughter who has made him a proud grandpa of two girls and a boy.
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Interview with Patrick Dale, Director of Information Technology, City of Roswell, Georgia

Monday, January 17, 2011
Kevin Howarth, Director of Business Development
Patrick Dale has spent over 15 years in information technology beginning with a position as software engineer at a company that developed mobile software for law enforcement agencies. He spent over 10 years handling IT at the City of Coconut Creek, Florida, where he was in charge of data and voice networks, application systems, IT training, help desk support and GIS services. At the City of Roswell, Georgia, he is responsible for all IT projects, capital budgeting, research and evaluation of new enterprise hardware and software, vendor management, strategic planning, disaster recovery planning, and policy and procedure documentation for citywide equipment usage. He earned a B.S. in Computer Information Systems at Florida Atlantic University. His free time is largely spent with his wife and two young children.
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Interview with Judy McCorkle, City Administrator, City of Sandersville, Georgia

Monday, December 20, 2010
Kevin Howarth, Director of Business Development
Judy McCorkle has spent over 18 years in local government. Through her roles as city administrator, city clerk, and finance director, her talents and hard work have improved the lives of citizens in Statesboro and Sandersville. In fact, the Georgia Municipal Clerks and Finance Officers Association (GMCFOA) awarded her the 2004 Finance Officer of the Year. She currently leads the City of Sandersville as their City Administrator. She earned a B.S. in Political Science and an M.P.A. at Georgia Southern University, and her knowledge and experience make her a great asset to the elected officials, employees, and citizens of Sandersville. She is married to Gary McCorkle and has two children: Matthew and Jennifer.
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