We put the IT in city®

ONBOARDING

Convenient, Thorough, and Easy!

  • We will clearly communicate with you upon arriving and upon leaving each day.
  • We will ask you about your priorities and build our plan around them.
  • We will conveniently resolve any technology issues and address as many needs as quickly as possible.
  • We will not rush but instead take our time to answer your questions and address your needs.

 

DAY TO DAY

Responsive, Certain, and Visible!

  • We will respond promptly to you.
  • We will ask for your priorities and set clear expectations with you.
  • We will regularly check in with you.
  • We will communicate with you in non-technical language.
  • We will resolve your issues -- and that means no ongoing or recurring issues.