IT in a Box

Does your city’s website attract visitors? Does it attract businesses? Does your city website provide online payments as a convenience for citizens? How much are you spending on website hosting? How much are you spending to keep the content on the website up to date? How much time does it take to make updates to the content on your city's website considering everything else you have on your plate? How would you like the content updates to be made for you?

Is your computer data backed up? All of it? When was the last time the data backup was tested? If 'this' system failed, who would be impacted? What businesses in our community would be impacted?

Is your email address mayor@yahoo.com? Are you using a personal email address for city business? Is city email being forwarded to a personal email address? Is your personal email at risk for Open Records requests? Are you prepared for an Open Records request? How much time did processing the last request take?

Many more things to consider for a city. If you need IT support, you are not alone…
 
Sign up with Sophicity and get a new city website, data back up and offsite data storage, email, document management, Microsoft Office for desktops, server, desktop, and mobile management, vendor management and Helpdesk support seven days a week. Yes, a complete IT solution for city government.


 Dawsonville, GA
Dawsonville, GA

Jonesboro, GA
Jonesboro, GA

 Oakwood, GA
Oakwood, GA

Oxford, GA
Oxford, GA

Pembroke, GA
Pembroke, GA

 

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Website

  • Your city website on your city domain providing pages for city hall, public safety, parks and recreation, news, events, and more.
  • Accept online payments to reduce cost and provide convenience.
  • Post city council agendas, meeting minutes, and videos.
  • Site search.
  • Save time. Submit your website updates to us and we will post them for you.

Data Backup and Offsite Storage

  • Onsite data storage for quick recovery. Hourly backups for many recovery points.
  • Unlimited offsite data storage. Maintain all versions of your files and documents.
  • The data remains protected with encryption while onsite, in transit, and offsite.
  • Ongoing realtime monitoring and quarterly testing to ensure data is safe and recoverable.

Document Management

  • Protect your city documents from fire, flooding, tornadoes, and other disasters.
  • Scan your paper files. Free up file cabinets and floor space.
  • Apply the state's record retention schedules to keep archives up-to-date.
  • Search for documents based on their content as well as data fields.

Email

  • Hosted email on your city domain. Includes email archiving. Be prepared for open records requests.
  • Shared calendars and contacts with 50GB of mailbox storage per user.

Helpdesk

  • U.S.-based IT Helpdesk. All staff undergo criminal background checks and drug screening.
  • 7 days a week. Support in the office, working from home, and on the road.
  • Experienced senior engineers to address any IT issue remotely ASAP. No trip charges for scheduled onsite support visits.
  • We have years of experience supporting municipal staff and municipal applications.

Vendor Management

  • Issues with your software? Call us for support. We will work with the vendor directly to resolve the issue instead of you losing hours and days on the phone.
  • Need a new computer? Call us for procurement. We will work with well known vendors to get government pricing with no markup.

Server, Desktop, and Mobile Management

  • Always-on 24x7 monitoring and alerting.
  • Office Professional Plus for your desktop providing the latest versions of Outlook, Word, Excel, PowerPoint, Access, InfoPath, Publisher, and OneNote.
  • Antivirus, Antispam, and Content Filtering licenses for safe internet browsing and email.
  • Support for mobile phones and tablets.
  • Windows Updates and Patch Management. Performance and Health monitoring.
  • Secure remote access when teleworking.
  • Asset Management and Executive Reporting.

Contact us today to find out more!