We put the IT in city®

IT in a Box®

  • New City Website
  • Data Backup & Offsite Data Backup Storage
  • Document Management
  • Email
  • Open Records Requests
  • Video Archiving
  • Vendor Management
  • Policy & Compliance
  • 24x7 Helpdesk
  • Certified
  • Server, Desktop, & Mobile Management

  • Love I.T. If we don't meet your expectations, then cancel the service!
  • Flat monthly fee. No hourly charges. Predictable! 
  • No upfront project fees. Onboarding, equipment, and setup included! 
  • Flexible. Increase or decrease subscription monthly! 
  • Proven. Tailored for cities. 

AML's, GMA's, and KLC's technology solution for Arkansas, Georgia, and Kentucky cities.

Comprehensive technology products and services -- from a new website to data backup -- tailored to the unique needs of cities.

Priced for cities -- from the smallest to the largest -- with a predictable, flat monthly fee. 


Convenient, Thorough, and Easy!

  • We will clearly communicate with you upon arriving and upon leaving each day.
  • We will ask you about your priorities and build our plan around them.
  • We will conveniently resolve any technology issues and address as many needs as quickly as possible.
  • We will not rush but instead take our time to answer your questions and address your needs.



Responsive, Certain, and Visible!

  • We will respond promptly to you.
  • We will ask for your priorities and set clear expectations with you.
  • We will regularly check in with you.
  • We will communicate with you in non-technical language.
  • We will resolve your issues -- and that means no ongoing or recurring issues.

New City Website

Modern fresh design. We manage the content. Accept online payments.

  • Your city website on your city domain (.gov, .org, .com) providing pages for city hall, public safety, parks and recreation, news, events, and more.
  • Accept online payments to reduce cost and provide convenience to citizens.
  • Post city council agendas, meeting minutes, and videos.
  • Site search. All website content is indexed so visitors can quickly find what they are looking for.
  • Save time. Submit your website updates to us and we will post them for you.


IT in a Box includes a New City Website


Data Backup & Offsite Data Backup Storage

Unlimited offsite data backup storage and retention for disaster recovery and archiving. Realtime monitoring. Quarterly testing.

  • Onsite data storage for quick recovery. Hourly backups for many recovery points.
  • Unlimited offsite data backup storage. Maintain all versions of your files and documents.
  • Unlimited offsite data backup archiving. Indefinite retention of your files and documents. 
  • The data remains protected with encryption while onsite, in transit, and offsite.
  • Ongoing realtime monitoring & quarterly testing to ensure data is safe & recoverable.


Document Management

Protect city records. Apply record retention schedules.

  • Protect your city documents from fire, flooding, tornadoes, and other disasters.
  • Scan your paper files. Free up file cabinets and floor space.
  • Apply the state's record retention schedules to keep archives up-to-date.
  • Search for documents based on their content as well as data fields.



Separate personal and city business. Share calendars. Includes Microsoft Office Professional Plus.

  • Hosted email on your city domain. Includes email archiving.
  • Shared calendars and contacts with 50GB mailbox storage per user.
  • Office Professional Plus for your desktop providing the latest versions of Outlook, Word, Excel, PowerPoint, Access, InfoPath, Publisher, and OneNote.


Open Records Requests

Be prepared for FOIA and Open Records Requests. We will help the clerk process them.


Video Archiving

Unlimited offsite video storage and retention.

  • No more buying additional expensive onsite storage for video. Keep your most recent videos onsite for quick access, while we archive all your videos offsite for long term access.
  • As squad car and body camera video continue to grow at a rapid pace, your costs do not change.


Vendor Management

No more frustrating calls with vendors. We got it.

  • Issues with your software? Call us for support. We will work with the vendor directly to resolve the issue instead of you losing hours and days on the phone.
  • Need a new computer? Call us for procurement. We will work with well known vendors to get government pricing with no markup.


Policy & Compliance

Formally adopt best practices and policies to address information security risks.

  • Have staff knowledgeable and best prepared so your city doesn't fall victim to the latest external and internal threat.
  • Secure, document, regularly test, and proactively manage applications and systems, vendor access, network access, wireless access, physical access, user access, and more.



24x7. We are always there when you need help.

  • U.S.-based IT Helpdesk. All staff undergo criminal background checks and drug screening.
  • 24x7x365. Support in the office, working from home, and on the road.
  • Experienced senior engineers to address any IT issue remotely ASAP. No trip charges for scheduled onsite support visits.
  • We have years of experience supporting municipal staff and municipal applications.



Experienced certified senior engineers. We are GCIC certified.


Server, Desktop, & Mobile Management

Guard against cyber attack. Keep your computers patched, protected, and healthy.

  • Always-on 24x7x365 monitoring & alerting.
  • Antivirus, Antispam, and Content Filtering licenses for safe internet browsing & email.
  • Support for mobile phones and tablets.
  • Windows Updates and Patch Management. Performance and Health monitoring.
  • Secure remote access when teleworking.
  • Asset Management.
IT in a Box