We put the IT in city®

FRONTLINE

Take action against
TECHNOLOGY ISSUES at your city!

24x7 Remote Support. Always there.

Give us a call or shoot us an email. We’re always there when you need help. No cap on support requests.

 

Server, Desktop, and Mobile Management. Always monitoring.

Guard against cyber attacks by keeping your computers patched, protected, and healthy.



Vendor Management. Always ready.

No more frustrating calls with vendors. We got it.


Don't be that city that waits until a cyber disaster before you take action. By then, it's too late. The consequences will severely hurt you.

  • Permanently lost data
  • A defamed, hacked, or shut down website
  • An old server that will never start again
  • Cyber criminals enjoying the spoils of stolen personal information
  • Ongoing technology support issues that never go away
  • Your city embarrassed when it becomes front page news
  • Lawsuits, fines, and audits 

When a cyberattack happens, do you want to tell the public that you knew about the risks, you had the money available to address these risks, and you failed to address the risks? 

Don't wait until a cyberattack to monitor and secure your technology. Get FRONTLINE. 


  • Love I.T. If we don't meet your expectations, then cancel the service!
  • Flat monthly fee. No hourly charges. Predictable! 
  • No upfront project fees. Onboarding and setup included! 
  • Flexible. Increase or decrease subscription monthly! 
  • Proven. Tailored for cities. 

ONBOARDING

Convenient, Thorough, and Easy!

  • We will clearly communicate with you upon arriving and upon leaving each day.
  • We will ask you about your priorities and build our plan around them.
  • We will conveniently resolve any technology issues and address as many needs as quickly as possible.
  • We will not rush but instead take our time to answer your questions and address your needs.

 

DAY TO DAY

Responsive, Certain, and Visible!

  • We will respond promptly to you.
  • We will ask for your priorities and set clear expectations with you.
  • We will regularly check in with you.
  • We will communicate with you in non-technical language.
  • We will resolve your issues -- and that means no ongoing or recurring issues.

FRONTLINE
Brochure

24x7x365 Remote Support

Give us a call or shoot us an email. We're always there when you need help. No cap on support requests.

  • U.S.-based helpdesk. All staff undergo criminal background checks and drug screening.
  • 24x7x365 support for employees in the office, working from home, and on the road.
  • Senior engineers with many years of experience supporting municipal employees and applications.

 

Server, Desktop, and Mobile Management

Guard against cyber attacks by keeping your computers patched, protected, and healthy.

  • Always-on 24x7x365 monitoring and alerting.
  • Antivirus, antispam, and content filtering for safe email and internet browsing.
  • Support for mobile phones and tablets.

 

Vendor Management

No more frustrating calls with vendors. We got it.

  • Issues with your software? Call us. Instead of you losing hours and days on the phone, we'll work with the vendor directly to resolve any issues.
  • Need a new computer? Call us. We will procure your computer from well-known vendors to get you government pricing with no markup.

 

FRONTLINE is priced for local government with cost depending on the size of your city's technology infrastructure. No matter your city's size, FRONTLINE works for your needs and budget.