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CitySmart IT Assessments

True change requires discovery and that’s what CitySmart assessments are all about. Each assessment examines an aspect of the municipality’s IT infrastructure to get a deep understanding of its strengths and weaknesses. Sophicity will then provide a detailed custom plan to address any risks and stabilize the environment.
 

Benefits of Performing an Assessment

  • Objective Analysis
    An unbiased vendor-neutral look at the IT environment by expert engineers provides a clear picture. 

  • Identifies Risks
    Stop problems before they start by uncovering technology-related risks to the municipality. 

  • Enables Planning
    Set goals, schedule IT projects in advance, and provide a detailed plan to municipal decision makers.

Assessments

Network Health and Security
Just like cars, networks need to be regularly maintained and inspected for reliability and safety. This assessment is an in-depth investigation and analysis of the municipality’s computer network, that:

  • Compiles existing technology concerns, initiatives, and goals.
  • Inventories servers, desktops, network equipment, software, and storage technologies.
  • Identifies risks to security, data, and unsupported/end-of-life software and hardware.
  • Creates a plan to eliminate all identified risks in the most efficient manner.

Software Performance and Reliability
Municipalities rely on a variety of software applications and databases that are critical to day-to-day operations. This assessment is an investigation and analysis of these systems, that:
  • Inventories the software environment and components of the system.
  • Identifies risks like poor configuration, lack of maintainability, database integrity and system bottle-necks.
  • Plans to eliminate all identified risks in the most efficient manner.

State of the City IT Roadmap
Provides a big picture view by inventorying all major technologies, how they are used across the municipality departments and the workflow processes in place to use and support them. This assessment:
  • Lists all major applications and IT hardware.
  • Details how applications are integrated with other departments.
  • Details processes followed by staff to perform their job.
  • Documents interview summaries with key city staff.
  • Recommends and prioritizes near and long term strategic goals.

Contact
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