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IT Services and Consulting For City Government

Sophicity’s CityCare IT Services help city governments unleash the power of IT, enabling the best possible service to citizens while disciplining costs. CityCare can help your city create a detailed, efficient budget for city council, design a stable and secure network, and choose the right vendor for any project. Sophicity will be with you every step of the way as a trusted technology advisor, utilizing its over 10 years of expertise to bring clarity to even the most difficult technology issues. Sophicity offers a number of ways to help, including:

Just like the roads and bridges that connect your city to the world, IT networks are an important part of your city’s infrastructure. Sophicity’s CityCare Network Services ensure your networks are stable, secure, and cost-effective. Services include:
  • Network Support Levels – We offer a number of support level options from simple daily work rates to full 24/7/365 support of the network.
  • Network Service Areas – Designed to supplement and further improve any municipal IT network. Mix and match services in Security, Data Continuity, and Communications to perfectly fit your needs.
  • Network Consulting – We’ll work as a trusted advisor and lend our expertise and knowledge to help you build a better network. We have a variety of consulting services to help you you assess, plan, budget, and implement technology projects.

Sophicity has spent over 10 years helping municipal governments plan, implement and manage their technology infrastructure. We’ve worked alongside administrative staff, mayors, councilmembers, and other decision makers, acting as trusted technology advisors who enable the municipality to unleash its true potential as a provider of citizen services. Services include:
  • CitySmart IT Assessments – Uncover risks in your network and software environments, illuminate inefficiency in work processes and create a game plan for the future to share with city council.
  • CitySmart Planning & Budgeting – Sophicity’s CitySmart consultants are experts in helping your staff produce a detailed plan for the future of the municipality’s IT and a cost-efficient, targeted budget that will ensure success year after year.
  • CitySmart Requirements Analysis – Create detailed requirements for IT projects that clearly define exactly what the city needs.
  • CitySmart RFP Process Management – Manage the request for proposal process for any technology-related project from creating the RFP document to vendor negotiation.
  • CitySmart Project Management – Manage the roll-out and delivery of an IT project in conjunction with internal city IT teams and/or vendors contracted by the city, ensuring a perfect project delivery.
  • CitySmart Mentoring & Education - Sophicity IT pros inform and advise your internal staff on industry best practices and technologies for the job.

  • Tribune City Website Manager - Creating professional looking city websites has never been easier. While a great website typically takes an expensive web programmer to make it truly work, Sophicity’s city website platform makes it so easy that you’ll never have to hire one again. Create your own content, upload, and arrange it however you want while Sophicity takes care of the hosting and security, all for a fixed monthly cost.